Ask for testimonials. Encourage parents and patients to send emails and letters to your office with their feedback and to post comments on social media and review sites. Positive statements from parents and patients build credibility for your services, encouraging new parents and patients to commit to your practice. When you receive positive comments, ask permission to display the testimonials in your office and on your practice website.

Friday Freebie: Watch Dr. Levin’s video, “Feedback Loops” by clicking here.