Referral Marketing Strategy Tip: Step Up Your Customer Service. How fast do you get patients in the chair? How welcoming are your greeting? Is your case presentation caring and compassionate? Do you outline clear financial options for treatment? Do you help patients understand insurance? Do you call patients at night or the next day after treatment? Does your front desk compliment the referring doctor? These are a few of the 30-40 steps of critical customer service steps that can make or break referrals. Five-star customer service isn’t an option when it comes to service businesses.

Would you like more referrals?

Then start a Dental Business Study Club for your practice.

Dental Business Study Clubs is THE NEWEST, MOST EFFECTIVE REFERRAL MARKETING STRATEGY AVAILABLE TODAY, and the one thing you can do to guarantee a successful specialty practice.  To learn more about how you can ramp up your referral marketing and create strong, long-term relationships with your referring GPs visit www.dbsclubs.com or call 833-327-2582.