When presenting treatment stop every 10 or 12 sentences and ask a question. You want to get patients actively involved in the treatment plan. Think of treatment planning us more like having a conversation with the patient than simply carrying out a monologue explanation. People like to be included in the conversation and it also gives them a chance to ask questions for the aspects of the treatment presentation that they do not understand. Stop treatment planning and start having conversations.

Management Monday: Check out Dr. Levin’s whitepaper, “The 9 Areas of Expertise: Case Acceptance,” by clicking here.