Help patients with dental insurance. Patients expect their dental practice to handle their insurance in the best way, get them the best financial results, and explain whatever it is that they don’t know. While this may not be the responsibility of the dental practice, it is essential from a customer service standpoint that practices be prepared to support patients fully with their insurance. This will help keep patients loyal to your practice.
Management Monday: Check out Dr. Levin’s whitepaper, “The 8 Permanent Game Changers,” by clicking here.