Will parents be impressed when they walk into your office for the first time? Or will they consider it “just another practice?” The entire team needs to exceed expectations during a parent’s first visit, from the new patient consultation to staff interactions to the pediatric dentist’s demeanor to scheduling the next appointment. When offices provide a great experience for parents of new patients, they are more likely to join the practice.
Additional Resource: Watch Dr. Levin’s video, “The New Patient Experience – How To Impress The New Patient” by clicking here.