The one word your staff should use. The one word your staff should use over and over is “convenience.” Convenience means you’re making it easy and whoever makes it easiest wins. …
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My PRC just quit.
My PRC just quit. What do you do when your professional relations coordinator (PRC) quits? You hire the next one, train them in the referral marketing systems that you’ve documented, and move …
Call patients who refer.
Call patients who refer. When you are fortunate enough to have a patient refer another patient, take the time to call them personally and thank them. …
My PRC just quit.
My PRC just quit. What do you do when your professional relations coordinator (PRC) quits? You hire the next one, train them in the referral marketing systems that you’ve documented, and move …
Call patients who refer.
Call patients who refer. When you are fortunate enough to have a patient refer another patient, take the time to call them personally and thank them. …
Raise your enthusiasm by 20%.
Raise your enthusiasm by 20%. If you can raise your enthusiasm by 20%, everything in the practice will improve. …
