Check in with patients. Ask every patient who comes to your office how their day is. People love the opportunity to comment about their day, their life, or other personal factors. It makes them feel more like a friend than a patient. As we always say, make your patients your friends!
Featured vBook (video book):
Wow Every Patient! A Blueprint for Building a 5-Star Customer Service Practice
Dr. Roger Levin’s Five-Star Customer Service Video Course is now available for purchase from Levin Group. This high-impact series of 37 informative video chapters gives practice owners and their teams practical advice they can implement TODAY to WOW every patient and increase production every year. Use promo code TIP20 to get 20% off.