Advice for the Scheduling Coordinator – Monitor patients with multiple broken appointments. A few people missing check appointments may not seem like such an issue. However, imagine the effect of a dozen patients doing the same thing—the amount of lost chair time suddenly becomes significant, leading to overdue debonds. Enforcing a few simple rules about missed appointments can eliminate this problem.
Additional Resource: Read an excerpt from Dr. Levin’s book, “Building The $2 Million Ortho Practice,” by clicking here.