Scripting makes communication easier. The best way to feel confident when speaking to parents is to use scripts as guidelines. Scripting enables team members to say the right things at the right times. By rehearsing and role-playing scripts with staff members, you’ll know what to say and how to say it––two key components of effective communication.

Whitepaper Wednesday: Check out Dr. Levin’s whitepaper, “The 9 Areas of Expertise: Scripting,” by clicking here. Save 25% with code TOD25.