Advice for the Hygienist – Look for ways to improve your verbal skills. Do you make patients feel welcome and comfortable during their hygiene appointments? Do you inform patients about appropriate need-based and elective services? Are there any areas where you feel you could do a better job communicating? Review all of the practice’s scripts for customer service and hygiene to improve your verbal skills.

Additional Resource: Read a FREE excerpt from Dr. Levin’s book, “A Training Guide to Hygiene Productivity,” by clicking here.