Be careful with new patients. If the case for the new patient is too large and you tell them too soon they might not be ready to hear it. Keep in mind that they just met you and are only beginning to trust you. Levin Group recommends having the scheduling an additional consult to spend more time addressing any patient concerns.

Management Monday: Check out Dr. Levin’s whitepaper, “5 Ways to Improve Interpersonal Relationships with Patients,” by clicking here.