Performance Target: Schedule all larger cases within seven days. These cases are the most difficult for patients to accept, so you should schedule them as quickly as possible, while patients remain motivated. The longer patients have to wait, the more opportunities there are for second thoughts or calls to other surgical practices.

How do your business systems score in the 9 areas essential to practice success? Download Levin Group’s Practice Performance Matrix^™ so you can see where you stand in the business areas that matter most. For your free Matrix, click here.