Update patient contact information to reduce no-shows. Go through your patient database, removing and replacing disconnected phone numbers and bad email addresses. When they come in, ask patients for current contact information… including a cell number, which is often the best way to reach them by voice or text.

Whitepaper Wednesday: Learn more about how improving your scheduling system will increase production in Dr. Levin’s free whitepaper, “Effective Scheduling & Practice Growth.” To download it, click here.