Thank patients for arriving on time. Whether by saying “Thanks,” noting that they’re 10 minutes early, or acknowledging it in some other way, the front desk coordinator and others should let patients know their punctuality has been noticed… and appreciated. It will make them feel good about your practice.

2017 Seminars: Dr. Levin’s speaking schedule for the first half of next year has been posted. Make plans now to see him in one of the following cities: New Orleans, Tampa, Chicago, Austin or Columbia, Maryland. Click here for more details.