Advice for the Scheduling Coordinator – Monitor patients with multiple broken appointments. A few children missing appointments may not seem like such an issue. However, imagine the effect of a dozen patients doing the same thing—the amount of lost chair time suddenly becomes significant, leading to unproductive gaps in the schedule. Enforcing a few simple rules about missed appointments can eliminate this problem.

Management Monday: Download a free excerpt from Dr. Levin’s popular Power Cell Scheduling. Go here and click on the “Read an Excerpt” button.