Use scripts to add value to conversations. Include power words and benefit statements in scripts to create more value during patient interactions. Power words—like great, terrific, wonderful and outstanding—generate a positive attitude, and demonstrate an intention to be helpful. Benefit statements enable patients to better appreciate treatment recommendations and the care your practice is providing.

Sign up for this high-value conversation. Find out where your practice stands, with Levin Group’s new 30-Minute Practice Assessment. Spend 30 minutes on the phone with a dental management expert… free. It’s your opportunity to see how your practice compares, discover your revenue potential and discuss any business challenge you’re facing, at no charge. To schedule your assessment, call 888-973-0000 or email customerservice@levingroup.com.