First impressions make all the difference. Will surgical patients be impressed when they walk into your office for the first time? Practices need to exceed expectations during every step of the New Patient Experience, from check-in to staff interactions to the doctor’s demeanor to scheduling any follow-up appointments. By providing a great experience for patients, they are more likely to endorse your practice when they return to see their dentist.

Management Monday: Give your systems a makeover with the OMS Platinum Library. This 14-volume set will help you take your practice to the next level. Find out more by clicking here.