Advice for the Treatment Coordinator (TC) – Support the orthodontist. In a changing economy, one of the main jobs of the TC is to transfer trust to the doctor. This is accomplished through excellent scripting that builds value for the orthodontist in the eyes of parents and patients.

Management Monday: Read a free excerpt from Dr. Levin’s book Effective Training Scripts for Ortho Treatment Coordinators. Go here and click on the “Read an Excerpt” button.