Advice for the Hygienist – Think of yourself as the primary relationship builder. Typically, the hygienist has more one-to-one contact with patients than anyone else on the practice team. Take advantage of this opportunity to build patient loyalty. In addition to educating patients about hygiene and overall practice services, you can build an informal “database” of personal information— about patients’ special interests, children, vacations, etc.—that will help create rapport and show that you really do care about them.

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