Advice for the Dentist – Encourage every team member to know the top three benefits of every service. Staff training should include teaching everyone what services the practice offers and the top three benefits of each. This is good for the office in two ways. First, it helps team members understand and appreciate the practice’s oral healthcare mission. Second, it prepares staff to reinforce the doctor’s treatment recommendations.

Whitepaper Wednesday: Download Dr. Levin’s free whitepaper “The 5 Stages of Closing” by clicking here.