Find out who sent new surgical patients to your practice. The front desk coordinator should always ask who referred a patient to your practice… and document it. She should then report it to the marketing coordinator and at the Daily Business Meeting^™ on the day that the patient is presenting. This will enable the surgical specialist and team to mention the referring doctor or patient.

Practice Checkup: Are ineffective systems holding you back? Find out how a Practice Performance Analysis can help you jumpstart growth this year. To learn more, click here.