Find out who sent new patients to your practice. The front desk coordinator should always ask who referred a patient to your practice… and document it. She should then report it to the marketing coordinator and at the morning meeting on the day that the patient is presenting. This will enable the endodontist and team to mention the referring doctor or patient.

Practice Checkup: Are ineffective systems holding you back? Find out how a Practice Performance Analysis can help you jumpstart growth this year. To learn more, click here.