Treat each patient as an individual. Personalize every case presentation. Learn one or two new things about each patient during every visit and document that information in his or her record. The ultimate goal is to learn 10 or more things about every patient.

Management Monday: Learn what NOT to do as a practice owner by reading Dr. Levin’s popular e-book, The 31 Biggest Mistakes Dentists Make. To find out more, go here and click the “Read an Excerpt” button.