Go the extra mile. Does your practice call patients following treatment to see how they are doing? Are patients offered convenient appointments within a scheduling protocol that works for them and the practice? Does the practice provide beverages for patients and guests? Patients have other practices to choose from. When you go the extra mile for them, you confirm that they made the right choice when they selected your practice.

Additional Resource: Read Dr. Levin’s article “Advancing Relationships in a Fast-Paced World” by clicking here.