Target areas for improving communication. Ortho practice success depends heavily on effective communication. Locate the areas where there is any breakdown in efficiency and design simple communication systems that resolve these breakdowns. When practice communication is working well, it ensures excellent customer service and positively impacts word-of-mouth referrals.

Additional Resource: Check out Dr. Levin’s popular book, Management Scripts for the Orthodontic Practice. Save 25% with code TOD25.