Advice for the Surgical Specialist – Set clear expectations. To perform well, team members need to know what they are supposed to accomplish. Providing staff accurate job descriptions helps them fully understand what they’ll be held accountable for. If specific tasks need to be completed on a certain day, the dentist should convey that information to staff members during the morning meeting.

Friday Freebie: Evaluate your practice’s effectiveness in the 9 Areas of Expertise, with the Practice Performance Matrix^™ available here.