Learn to answer patients’ unasked questions. Based on your experience with surgical patients, you probably know what questions are on their mind, even if they’re not telling you. Reassure them about having surgery… Explain how the practice’s payment options can make procedures more affordable… Talk about how soon they’ll be enjoying the benefits of treatment. It’s all a matter of good customer service.

Whitepaper Wednesday: Download Dr. Roger P. Levin’s FREE whitepaper, “How to Increase the Income From Your Practice.”