Increasing Practice Production Every Year
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What do Mick, Keith and the boys know about running a dental practice? Actually, more than you might think, judging from some of the songs in their catalogue. Let’s dust off a few classics as well as …
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Everyone learns to talk at an early age. Somehow we think this means we are all excellent speakers. Unfortunately, most of us are just adequate communicators. For dental practices, this is a …
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I had dinner the other night in a restaurant that came highly recommended. Although the food was excellent, service was very slow. We rarely saw our server, and when we needed anything, I actually had …
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Steve Jobs was a creative genius… and an amazingly successful businessman. An eccentric, enigmatic figure, he built one of the most valuable companies in the world by thinking differently than …
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Has your practice been taken over by a bunch of robots? Does it feel like your team is acting mechanically during interactions with patients? Has your customer service recently taken a nosedive? The …
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How many times have you had a near-perfect day crash and burn… because an emergency patient showed up? Your schedule is humming along like a well-oiled machine with every patient being seen on time… …
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Lady Gaga is one of the world’s most recognizable entertainers. In the span of less than a decade, she has become a household name, conquering the worlds of music, fashion and celebrity …
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There are three mysteries in scheduling that you must clear up immediately, because they can cost practices millions of dollars over the course of a career. The three scheduling mysteries …
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Do you remember the origin of Lexus? It was originally promoted as an advanced Toyota, and few people believed it would be able to break into the luxury car market. But there were three things that …
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Major league sports is big business. Look at the NFL… a $14 billion-a-year operation with intense fans who keep it growing every year. How do teams manage to reach such high levels of success? First, …
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There’s a simple rule to keep you out of trouble when talking with staff members or patients. The rule is: Don’t discuss sex, religion or politics. The reason is that all three subjects can be …
Continue Reading about Three Things Dentists Shouldn’t Talk About with Patients →
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There’s a valuable lesson to be learned from this year’s Super Bowl. (Yes, I know this is a little late, but everybody's talking about football again after last week's draft, so here's my …
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