Monitor levels of supplies regularly. No practice wants to run out of essential patient care supplies, such as latex gloves or gauze pads. On the other hand, having a two years’ supply of hand soap …

Continue Reading about Monitor levels of supplies regularly. →

Do your part to make delegation work. Everyone on the practice team needs to understand the value of delegation and help make it work. The objective is to give responsibility for virtually all …

Continue Reading about Do your part to make delegation work. →

Advice for the Marketing Coordinator – Diversify. Don’t rely on just a few strategies throughout the year. A greater variety of strategies—implemented consistently throughout the year—will appeal to a …

Continue Reading about Advice for the Marketing Coordinator – Diversify. →

Take advantage of in-office and offsite training opportunities. Whether it’s a lunch-and-learn, a dental conference, tradeshow or seminar, make the most of training opportunities when they occur. …

Continue Reading about Take advantage of in-office and offsite training opportunities. →

Advice for the Endodontist – Thank referring doctors. They account for a significant portion of your production. They entrust their patients to your care. They play an important role in your …

Continue Reading about Advice for the Endodontist – Thank referring doctors. →

Advice for the Endodontist – Avoid micro-managing. Delegation is a much more efficient and satisfying way to manage. First, train team members to handle all non-clinical tasks. By doing so, you’ll …

Continue Reading about Advice for the Endodontist – Avoid micro-managing. →

If you detect a mistake a fellow team member has made, talk to that person about it first. We all make mistakes. If you spot one, go straight to the source. Often it can be corrected before any damage …

Continue Reading about If you detect a mistake a fellow team member has made, talk to that person about it first. →

Collect 99% of all money owed to the practice. Production, no matter how much it increases, doesn’t count unless the practice collects its fees. Review your policies to tighten up collections. Require …

Continue Reading about Collect 99% of all money owed to the practice. →

Look everywhere for ways to innovate. To differentiate your endo practice from others, find ways to do anything and everything better. From how you welcome new patients to the practice to how you …

Continue Reading about Look everywhere for ways to innovate. →

When you upgrade systems, update training, too. Most systems need to be replaced every three to five years. Think of team training as an essential part of the process. Develop new scripting to guide …

Continue Reading about When you upgrade systems, update training, too. →

Advice for the Endodontist – Show your team that you care. There are many different ways to demonstrate caring for staff members, from sending cards and gifts on birthdays to allowing scheduling …

Continue Reading about Advice for the Endodontist – Show your team that you care. →

Target areas for improving communication. Endo practice success depends heavily on effective communication. Locate the areas where there is any breakdown in efficiency and design simple communication …

Continue Reading about Target areas for improving communication. →