Take responsibility for key numbers that are essential to your work. Whatever your role with the endo practice team, there are probably performance metrics that relate directly to your daily …

Continue Reading about Take responsibility for key numbers that are essential to your work. →

Conduct procedural time studies. If your practice hasn’t clocked how long different root canal procedures take in the last couple of years, it’s time to check again. Incorrect scheduling can lead to …

Continue Reading about Conduct procedural time studies. →

Advice for the Endodontist – Polish your elective case presentation skills. You may need little or no finesse to close need-based cases, especially if a patient is experiencing or anticipating pain. …

Continue Reading about Advice for the Endodontist – Polish your elective case presentation skills. →

Be a team player. “There’s no ‘I’ in team,” the old saying goes, and it’s true. Excelling at your job requires strong interpersonal skills, which include being courteous, supportive and helpful to …

Continue Reading about Be a team player. →

Ask for testimonials. Encourage patients to send emails and letters to your office with their feedback and to post comments on social media and review sites. Positive statements from patients build …

Continue Reading about Ask for testimonials. →

Don’t overdo control of overhead. Any successful businessperson will tell you, “You have to spend money to make money.” To thrive in the new dental economy, an endo practice must invest in attractive …

Continue Reading about Don’t overdo control of overhead. →

Advice for the Endodontist – Make business learning a priority. As a doctor, you continually learn and sharpen your clinical skills so that you can always provide the best possible care for patients. …

Continue Reading about Advice for the Endodontist – Make business learning a priority. →

Use systems to make your day easier. A busy day can create chaos and stress, and inadequate systems contribute to the problem. Implementing documented, step-by-step systems protects you and fellow …

Continue Reading about Use systems to make your day easier. →

Advice for the Practice Owner – Rely on experts. Some of the most important decisions you’ll make call for expertise that only other professionals can provide. Seek the advice of an accountant, …

Continue Reading about Advice for the Practice Owner – Rely on experts. →

Make meetings more productive. Open debate is critical in office meetings. The practice should be a receptive environment where everyone is encouraged to speak up and voice honest opinions. No one …

Continue Reading about Make meetings more productive. →

Scripting Advice – Start by identifying the goal of the script. Is it communication, education, case acceptance or cooperation? With the goal in mind, write an opening sentence that describes what …

Continue Reading about Scripting Advice – Start by identifying the goal of the script. →

Advice for the Endodontist – To make non-clinical decisions, ask a “golden question.” When making a choice that may change how your practice operates, ask yourself how it will affect your profit at …

Continue Reading about Advice for the Endodontist – To make non-clinical decisions, ask a “golden question.” →