Every team member should have a written job description. Eliminate any uncertainty about expectations and duties by spelling them out in writing. When staff members understand what’s expected of them, …

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Improve scheduling efficiency. Most practices can increase production and reduce stress by adopting some key scheduling strategies, such as switching from 15-minute to 10-minute increments… scheduling …

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Improve new patients’ first impression of your practice. Does your office exceed expectations for patients walking in for the first time… or will they see it as just another dental practice? From …

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Know what’s so great about your practice. Why should new patients decide to come to your particular practice? One of the first things Levin Group consultants do when working with a new client is to …

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Advice for the Dentist – Motivate staff members with a practice vision. A vision enables the practice to focus on objectives. It maps out a clear direction for your practice over the next three years …

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Ask patients for referrals. Every one of your patients can become an ambassador for your practice… if you ask them. Actually, you don’t even have to ask. Just let them know you’re accepting new …

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Advice for the Dentist – To make non-clinical decisions, ask a “golden question.” When making a choice that may change how your practice operates, ask yourself how it will affect your profit at the …

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Give patients the VIP treatment. To increase patient loyalty, regular visits and referrals, treat patients in ways that show how much you value them. If you don’t schedule new patients within 7–10 …

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Advice for the Hygienist – Talk to patients about treatment options. Build relationships with patients by educating them about restorative, elective and periodontal treatment. You will become a …

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Use visual aids for stronger case presentations. Patients will understand their dental conditions, your recommendations and the benefits of treatment more clearly if you not only tell them but show …

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Continue strengthening relationships with patients. Every time patients come in for their appointments, try to learn more about them. Most people appreciate the personal attention and will be more …

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Upgrade your approach to scheduling. To reduce stress while increasing productivity, redesign your scheduling template using 10-minute increments… with the length of appointments based on up-to-date …

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