Give patients the VIP treatment. To increase patient loyalty, regular visits and referrals, treat patients in ways that show how much you value them. If you don’t schedule new patients within 7–10 …
Advice for the Hygienist – Talk to patients about treatment options.
Advice for the Hygienist – Talk to patients about treatment options. Build relationships with patients by educating them about restorative, elective and periodontal treatment. You will become a …
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Use visual aids for stronger case presentations.
Use visual aids for stronger case presentations. Patients will understand their dental conditions, your recommendations and the benefits of treatment more clearly if you not only tell them but show …
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Continue strengthening relationships with patients.
Continue strengthening relationships with patients. Every time patients come in for their appointments, try to learn more about them. Most people appreciate the personal attention and will be more …
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Upgrade your approach to scheduling.
Upgrade your approach to scheduling. To reduce stress while increasing productivity, redesign your scheduling template using 10-minute increments… with the length of appointments based on up-to-date …
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Advice for the Practice Leader – Let your team help drive practice growth.
Advice for the Practice Leader – Let your team help drive practice growth. Two of the most effective team-building techniques will also help build your business. One is delegation… which empowers your …
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Advice for the Dentist – Develop a comprehensive budget.
Advice for the Dentist – Develop a comprehensive budget. As the practice leader, you need to track your overhead and production numbers. Remember, you are the CEO of your practice, so it is up to you …
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Showcase your practice’s technology.
Showcase your practice’s technology. When you purchase new technology to improve patient care, make a point of letting patients know about it. This will reassure them about your commitment to …
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It’s how you say it that counts.
It’s how you say it that counts. With a few simple changes, anyone can improve communication. Start by paying attention to the words you use and how you say them—they have tremendous impact on …
Performance Target: Reduce overhead to 59% or less.
Performance Target: Reduce overhead to 59% or less. Every dollar saved on unnecessary expenses is a dollar gained in profit for the practice, so review spending carefully to identify “fat” that can be …
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Work faster… without rushing.
Work faster… without rushing. For a dentist, effective time management means achieving optimal speed when treating patients. The result will be better performance and higher production. To determine …
Make treatment rooms uniform.
Make treatment rooms uniform. Time studies have shown that dental practices that set up their treatment rooms to be similar are able to work 10–12% faster. As your growth strategies bring in more new …
