Reserve time for new patients. New patients are the key to continually increasing practice production. By setting aside specific blocks in the schedule, you can accommodate new patients quickly and …
Improve communication between doctor and team.
Improve communication between doctor and team. The success of your practice depends on how well you communicate with patients… but that begins with how well you communicate with each other. Use daily …
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Advice for the Dentist – Instead of just educating patients, motivate them.
Advice for the Dentist – Instead of just educating patients, motivate them. An important part of your role as oral health educator for your patients is to help them take advantage of available …
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Train your team to identify systems that need to be updated.
Train your team to identify systems that need to be updated. Team members who use practice management systems are in the best position to spot problems early. Make sure everyone understands that if …
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Advice for the Dentist – Give comprehensive exams to all patients.
Advice for the Dentist – Give comprehensive exams to all patients. Each patient should be evaluated for all possible treatment. In most practices, many patients present with immediate needs and never …
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Prepare scripts to deal with questions or objections.
Prepare scripts to deal with questions or objections. Communication with patients can always be improved with scripting that focuses on patient benefits. Using scripts decreases the stress associated …
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Promote the practice’s brand.
Promote the practice’s brand. A strong brand attracts new patients and keeps current patients coming back, which results in long-term growth and success. Emphasize what differentiates your practice… …
Promote implants to aging baby boomers.
Promote implants to aging baby boomers. From a marketing standpoint, implants are ideally suited to this generation. Boomers associate missing teeth and dentures with “old people,” not with …
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Advice for the Doctor– Good leaders know what not to do.
Advice for the Doctor– Good leaders know what not to do. Learn to work through your team members—not around them. The most successful dentists figure out how to delegate responsibilities, which …
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Apply the Golden 10 to coworkers, not just patients.
Apply the Golden 10 to coworkers, not just patients. For greater team cohesion, get to know your teammates as individuals, not just fellow workers. Ask about their families, hobbies, concerns and …
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Do not keep patients waiting.
Do not keep patients waiting. By the same token that you want patients to show up on time for their appointments, your practice should stay on schedule, too. Make sure your scheduling system is …
Be realistic about targets.
Be realistic about targets. To be effective, targets must be written down, assigned to specific team members, deadline-driven and realistic. You want targets that are ambitious enough to be …
