Advice for the Hygienist – Let patients know about effective home-care products. Many offices dispense power toothbrushes, dental water jets and other quality home-care products. You are the perfect …
Advice for the Dentist – Offer rewards for cost-cutting ideas.
Advice for the Dentist – Offer rewards for cost-cutting ideas. Staff members have first-hand knowledge about how the practice is spending money, which qualifies them to identify ways to reduce costs. …
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Communicate information about dental insurance and co-pays.
Communicate information about dental insurance and co-pays. Contact insurance companies in advance of patient treatment for the estimated reimbursement. By doing so, the front desk coordinator can …
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Advice for the Marketing Coordinator – Manage your practice’s online reputation.
Advice for the Marketing Coordinator – Manage your practice’s online reputation. Google your practice. You might be surprised by what you find. Correct misinformation and address any negative feedback …
Learn to work together.
Learn to work together. Your co-workers are a key component of your success. Find a way to get past the occasional misunderstanding. Don’t let a petty grievance turn into a major confrontation. When …
Advice for the Hygienist – Create awareness of practice services.
Advice for the Hygienist – Create awareness of practice services. Discuss all the services available in the practice with patients, including elective treatment. The conversation should include both …
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Showcase the practice’s technology.
Showcase the practice’s technology. Your decision to add new technologies should be based on the projected return on investment and how it will affect the quality of care. But once you make …
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Reach out to your community as a practice team member.
Reach out to your community as a practice team member. The higher your practice’s profile in the community, the more successful it will be. The best way to accomplish this is with personal …
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Perform an annual comprehensive exam on all patients.
Perform an annual comprehensive exam on all patients. Most patients are potential candidates for a variety of traditional and elective procedures, yet many practices focus exclusively on the patient’s …
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Add texting as a confirmation option.
Add texting as a confirmation option. If your practice confirms appointments with postcards or land-line calls, it’s time to upgrade your communication efforts. Emails, calls to mobile phones and …
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Advice for the Dentist – Make most non-clinical decisions quickly, or delegate them.
Advice for the Dentist – Make most non-clinical decisions quickly, or delegate them. A majority of the administrative decisions made in a dental office every day will not make or break the practice. …
Advice for the Dentist – Motivate staff members with a practice vision.
Advice for the Dentist – Motivate staff members with a practice vision. A vision enables the practice to focus on objectives. It maps out a clear direction for your practice over the next three years …
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