Advice for the Orthodontist – Work on case presentation skills. The ability to deliver a superior case presentation doesn’t happen overnight. Even the most experienced of dentists find it takes time …

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Don’t make a bad day worse. There will be days when things go wrong. When stress is running high, it can be easy to point fingers or say something hurtful. Take a deep breath, remain calm and look for …

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Judge new technology by its impact on patient care. Dental practices are inundated with information about new products and services—from sophisticated equipment to disposable gloves. To determine if a …

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Use scripts to ensure consistent messaging. Whether a parent is talking with the orthodontist, the treatment coordinator or the scheduling coordinator, the message should remain the same. Research …

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For Practice Owners – Valuation Factor: Production. Practice production growing for three years generally merits an increase in practice valuation. However, it is important to look at your rate of …

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Advice for the Orthodontist – As practice leader, set the example. Your attitude and actions set the tone for the practice. If you are moody, then the practice will often needlessly experience high …

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Create strong connections between team members. Even a small group of people who work together will develop highly complex interconnections—some positive, some not. As practice leader, you can (and …

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Monitor practice financials. Practice leaders must regularly track overhead and production. This data will enable you to see how your practice is progressing toward its profitability goals. With …

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Look for ways to achieve the practice vision. A vision forces the practice to clearly focus on objectives. It maps out a clear direction for your practice over the next three years so that the doctor …

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Try to mirror the patient’s body language. When meeting a new patient or recommending treatment, using the right body language can help put the patient at ease. If the doctor or treatment coordinator …

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Advice for the Orthodontist – Update management systems. Many ortho practices are operating far below their potential because of outdated systems. Inefficient systems lead to decreased production and …

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Memorize the practice’s vision. Your practice will achieve greater success—more quickly—if everyone on the team knows what success looks like. That’s what a vision statement provides. Created and …

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