Define what makes your pedo practice different. Every business, including your dental practice, has strengths that help you stand out from the competition. Take an objective look at what sets you …

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Advice for the Pediatric Dentist – Motivate staff every day. Whether you realize it or not, staff members take their cues from you. You owe it to them and the practice to motivate the team to do …

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Gather referral information from new parents. When new parents contact the practice, find out who referred them and include this information in the patients’ records. To start building a strong …

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For greater efficiency, make all treatment areas the same. Uniquely designed rooms may be desirable in other settings but not a dental practice. Time studies by Levin Group indicate that dental …

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Advice for the Practice Leader – Schedule monthly meetings with your associate. To make sure your associate gets up to speed quickly and that both of you are satisfied with the way the arrangement is …

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Advice for the Pediatric Dentist – Conduct annual performance reviews. These should be standard operating procedure for your practice. When done correctly, performance reviews benefit both staff …

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Survey parents. Surveying parents can provide valuable insight into how your practice is perceived and give everyone in the practice a good idea of areas where you need to improve. Surveys should be …

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Advice for the Pediatric Dentist – Personalize presentations for every parent. Answer some key questions prior to the presentation, including… What personal facts do I know about the parent and …

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Make it easier for parents to pay. Substantial fees not covered by insurance pose a formidable obstacle for many parents. To overcome this barrier to case acceptance, offer a range of payment options… …

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Put scripts into your own words. Scripts should not be recited word for word, like a speech you’ve memorized. Learn to communicate the scripted points in a way that’s natural for you. Scripts are …

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Carefully examine insurance participation. Practices should review patient insurance participation each year. The doctor and financial coordinator should be aware of important data such as what …

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Advice for the Practice Leader – Control spending impulses. You may be tempted to buy the latest equipment, but you should exercise fiscal discipline. Evaluate new technologies carefully, not only to …

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