Advice for the Pediatric Dentist – Replace outdated computers and software. Technological innovation moves at an increasingly accelerated pace. Trying to get by with 10-year-old computers or software …

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When conflict occurs, don’t escalate it. When you find yourself in disagreement with another team member, take a breath, step back and think through how you want to handle it. All too often, an …

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Use every opportunity to promote your brand. Every type of communication with parents and patients provides an opportunity to project the desired practice image, reinforce the relationship and …

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Advice for the Pediatric Dentist – Put business on your list of CE priorities. To succeed in the new dental economy, you need more than clinical skills. You also need to know how to manage a team and …

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Telling leads to selling. For case presentation, try thinking more like a trusted advisor. Parents are turned off by the hard sell but fully appreciate doctors telling them about their recommendation …

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Welcome a new associate doctor warmly. Some teams will treat an associate differently than the practice owner. Put yourself in the associate’s shoes. It’s always challenging when starting a new job, …

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Improve listening skills. Listening is a difficult skill to master, especially in a busy practice. Listening involves more than just hearing what patients or fellow team members are saying. You also …

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Protect the pediatric dentist’s valuable time. As the main producer in the practice, the doctor needs to remain focused on patient care. As a team member, you can help the dentist keep that focus by …

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Stop trying to prove you’re perfect. When you make mistakes, take ownership of them. If you make excuses or blame others, your teammates will have difficulty seeing you as a trustworthy member of the …

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Add visual interest to your social media posts. Include photos, clip art and video clips whenever possible in your practice’s social media posts. They catch attention, communicate quickly and get …

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Increase productivity with morning meetings. Your daily business meeting not only prepares everyone for the day but can also help grow your practice. Include a brief review of performance targets and …

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Training and systems go hand in hand. When the pedo practice has documented, step-by-step systems, it is much easier for team members to learn the office’s protocols and processes. Writing down each …

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