Increasing Practice Production Every Year
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Advice for the Pediatric Dentist – Educate instead of criticizing. When providing feedback to your team, focus on how the staff member, office and doctor can all do a better job of working together. …
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Don’t assume your practice can’t increase production. Does a fast runner think it’s impossible to run any faster and just accept the status quo? The answer is “no.” The best runners are those who …
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Realize the power of scripting. Knowing what to say greatly enhances every interaction with patients. Use staff meetings to review and role-play training scripts. Scripts make everyone more confident …
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Advice for the Hygienist – Educate parents about periodontal disease. In addition to cavity prevention, hygienists should stress to parents that poor oral care habits can lead to bigger problems when …
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Identify and work toward common goals. In many offices, staff members are not given sufficient exposure to the practice’s goals. Teams must insist that the doctor share information on a broad scale. …
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Advice for the Pediatric Dentist – Design all treatment rooms to be uniform. The more similar treatment rooms are, the more efficiently you and your team can work as you move from room to room. Why? …
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Update your practice website. Many people will judge your practice—at least initially—by your website. If it looks unsophisticated, functions poorly or contains obviously outdated information, it will …
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Good telephone skills matter. If front desk staff members sound bored or rushed on the phone, they are sending a message that they have priorities other than the caller. That should never happen. …
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Even the best practice may get an unfavorable social media review. The age-old advice to pause and take a deep breath before responding in confrontational situations certainly applies here. …
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Advice for the Pediatric Dentist – Start saving as early as possible. Work with a financial advisor to balance your debt payments and savings for retirement. Even a small amount put into retirement …
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Advice for the Marketing Coordinator – Track how parents and patients found out about your practice. To make sure you’re using the best marketing strategies and to allocate resources for maximum …
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Train outside the office. Training can’t always be accomplished in the office. Teams should attend seminars that provide appropriate training based on each staff member’s duties and responsibilities. …
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