Use every opportunity to promote your brand. Every type of communication with parents and patients provides an opportunity to project the desired practice image, reinforce the relationship and …

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Advice for the Pediatric Dentist – Put business on your list of CE priorities. To succeed in the new dental economy, you need more than clinical skills. You also need to know how to manage a team and …

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Telling leads to selling. For case presentation, try thinking more like a trusted advisor. Parents are turned off by the hard sell but fully appreciate doctors telling them about their recommendation …

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Welcome a new associate doctor warmly. Some teams will treat an associate differently than the practice owner. Put yourself in the associate’s shoes. It’s always challenging when starting a new job, …

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Improve listening skills. Listening is a difficult skill to master, especially in a busy practice. Listening involves more than just hearing what patients or fellow team members are saying. You also …

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Protect the pediatric dentist’s valuable time. As the main producer in the practice, the doctor needs to remain focused on patient care. As a team member, you can help the dentist keep that focus by …

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Stop trying to prove you’re perfect. When you make mistakes, take ownership of them. If you make excuses or blame others, your teammates will have difficulty seeing you as a trustworthy member of the …

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Add visual interest to your social media posts. Include photos, clip art and video clips whenever possible in your practice’s social media posts. They catch attention, communicate quickly and get …

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Increase productivity with morning meetings. Your daily business meeting not only prepares everyone for the day but can also help grow your practice. Include a brief review of performance targets and …

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Training and systems go hand in hand. When the pedo practice has documented, step-by-step systems, it is much easier for team members to learn the office’s protocols and processes. Writing down each …

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Advice for the Pediatric Specialist – Run the numbers. As the practice leader, you need to track your overhead and production numbers. Remember, you are the CEO of your practice, so it is up to you to …

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It’s how you say it that counts. With a few simple changes, anyone can improve communication. Start by paying attention to the words you use and how you say them—they have tremendous impact on …

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