Increasing Practice Production Every Year
Hold an annual referral appreciation event. Once a year or more you should have an event (maybe even on Zoom!) to thank your referring doctors. Keep in mind that they are the ones that make your …
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Always be positive. When anyone from your practice talks to anyone in a referring office, they need to come across as positive, enthusiastic and energetic. It shows that you care, and you like them. …
Convert unhappy parents and patients to happy parents and patients. If you ever have an unhappy parent or patient, the doctor should call them that evening. Find out what they were concerned about and …
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Know your numbers. Identify your five most important key performance indicators or targets and look at them every day. One of them should always be cash because practices with cash are always …
Be sure to overcommunicate. The more communication by everyone on the team the more efficient the practice. Don’t just communicate—overcommunicate. …
Track your A-level referring doctors monthly. If you notice even a slight downturn in the referrals from one of your A-level referring doctors, you should immediately increase …
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Surprise someone today. Leaving a note, mailing a card or even sending a text to a coworker about a job well done is always greatly appreciated. …
Follow through on your responsibilities. Once you accept and agree to perform a task, make sure you follow through every time. …
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Don’t stop your marketing. Many specialty practices have “on-again – off-again” marketing. Their competitors who are consistent with their marketing will gradually end up taking away …
Clean out your office. At least once a year set aside couple of hours for everyone on the team to clean up and declutter the office. …
Tell referring doctors that you care. Don’t be shy about telling referring doctors you care about them, enjoy helping their patients and want to contribute to their practice success. …
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How did you motivate yourself today? It is wonderful when we are motivated by others, but most of the time we will need to motivate ourselves. What did you do today? …
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