Increasing Practice Production Every Year
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That’s an easy one––don’t listen to them. People find it infuriating when they’re ignored especially by the person they’re talking to. In a dental practice, this happens when staff members fail to …
Continue Reading about What’s the Quickest Way to Lose Patients? →
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It ain’t easy being the boss. You’re going to be unpopular at times. You’re going to make difficult decisions that don’t please everybody. You’re going to assign employees tasks they don’t like. And …
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Words matter. What you say to your team can inspire them or demoralize them… encourage them or infuriate them… empower them or repulse them. Of course, no one’s perfect. You may occasionally …
Continue Reading about 3 Things You Should Never Say to Your Team →
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Dentists are often perfectionists. That’s a blessing and a curse. It’s great to have high standards, but many dentists feel compelled to perform non-clinical tasks because they like things done a …
Continue Reading about Let Your Team Do What You Hired Them to Do →
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At my seminars and other speaking engagements around the country, I talk with hundreds of dentists every year. Knowing that I’m not only a fellow dentist but also the CEO of the top live training and …
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People are complex and motivated by different things. One team member might be motivated by money while another may thrive on the prestige of working in a healthcare environment. Others may be intent …
Continue Reading about Is Your Office Manager Killing Morale? →
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Over the years, Levin Group has been fortunate enough to work with a number of extremely successful dentists and specialists. That might be surprising to some, who think that consulting is only for …
Continue Reading about 3 Things Millionaire Practice Owners Do →
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There are times when the staff room in the practice can seem like a war zone. Okay… maybe it’s not that extreme, but serious conflict does occur. People aren’t getting along, not even speaking to each …
Continue Reading about Mayhem in the Break Room: How to Resolve Employee Conflicts →
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Many dentists are micro-managers. It’s true. Perhaps you could blame it in part on dental school. As clinicians, we are taught to make sure everything is right or the treatment could potentially fail. …
Continue Reading about Are You a Micromanager? Take Our Quiz →
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Regardless of their political party, all presidents follow a playbook… one that dentists can also follow to be better practice leaders. The first thing every president does (even before getting …
Continue Reading about Three Things You Can Learn From United States Presidents →
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I’ve written a book and many articles about what dentists can learn from Fortune 500 CEOs and other highly successful business leaders. Here are three simple techniques that I was discussing recently …
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In the course of a day at your practice, there may be many conversations among you, your staff and the patients, but another very important form of communication may be missing. How often do you hear …
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