It ain’t easy being the boss. You’re going to be unpopular at times. You’re going to make difficult decisions that don’t please everybody. You’re going to assign employees tasks they don’t like. And …
3 Things You Should Never Say to Your Team
Words matter. What you say to your team can inspire them or demoralize them… encourage them or infuriate them… empower them or repulse them. Of course, no one’s perfect. You may occasionally …
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Let Your Team Do What You Hired Them to Do
Dentists are often perfectionists. That’s a blessing and a curse. It’s great to have high standards, but many dentists feel compelled to perform non-clinical tasks because they like things done a …
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Stop Kidding Yourself
At my seminars and other speaking engagements around the country, I talk with hundreds of dentists every year. Knowing that I’m not only a fellow dentist but also the CEO of the top live training and …
Is Your Office Manager Killing Morale?
People are complex and motivated by different things. One team member might be motivated by money while another may thrive on the prestige of working in a healthcare environment. Others may be intent …
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3 Things Millionaire Practice Owners Do
Over the years, Levin Group has been fortunate enough to work with a number of extremely successful dentists and specialists. That might be surprising to some, who think that consulting is only for …
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Mayhem in the Break Room: How to Resolve Employee Conflicts
There are times when the staff room in the practice can seem like a war zone. Okay… maybe it’s not that extreme, but serious conflict does occur. People aren’t getting along, not even speaking to each …
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Are You a Micromanager? Take Our Quiz
Many dentists are micro-managers. It’s true. Perhaps you could blame it in part on dental school. As clinicians, we are taught to make sure everything is right or the treatment could potentially fail. …
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Three Things You Can Learn From United States Presidents
Regardless of their political party, all presidents follow a playbook… one that dentists can also follow to be better practice leaders. The first thing every president does (even before getting …
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Three Things Great Leaders Do
I’ve written a book and many articles about what dentists can learn from Fortune 500 CEOs and other highly successful business leaders. Here are three simple techniques that I was discussing recently …
Are You Listening to Your Team?
In the course of a day at your practice, there may be many conversations among you, your staff and the patients, but another very important form of communication may be missing. How often do you hear …
Today is Team Appreciation Day
How do you get your practice team and others around you motivated? The answer is simple. Start appreciating them… and let them know it! Most dentists would say they appreciate their teams. If you …
