The most productive method of increasing new patients is through word-of-mouth referrals generated by internal marketing. Most of the best businesses recognize that word-of-mouth referrals, from happy …
The Post-Recession Ortho Treatment Coordinator
In the new dental economy, more parents are "ortho shopping," cases are harder to close, and it frequently takes more than one consult to gain acceptance. This means that treatment coordinators must …
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The Post Recession Implant Treatment Coordinator
The post-recession ITC is very different from the pre-recession one. The new ITC works to achieve targets and follows clear methods that motivate 90% of referred patients to accept treatment. ITCs who …
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The Missing Systems™ — Reach Your True Production Potential And Achieve Continuous Growth – (Large Group)
While most dentists and specialists have superior clinical skills, those skills alone do not guarantee success for multi-doctor practices. There are many outstanding clinicians who operate struggling …
The Mindset of the Winning Orthodontist
An interesting article in the Winter, 2011, issue of Rotman Magazine featured "win factors" for business leaders. I realized that most of these attributes could be adapted and applied to the …
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The Importance of Patient Satisfaction in the New Dental Economy
Since the Great Recession, 75% of practices have experienced production declines. In today's more competitive environment, patient satisfaction matters more than ever. Retaining new and current …
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