During this time, each Tip of the Day will focus on bringing ideas to help you best manage the practice issues associated with this rapidly evolving virus outbreak and prepare your practice for the upcoming recovery.

Be prepared to negotiate. If a patient wants to negotiate a fee and makes a specific request, you should already be prepared with an answer. Negotiation is not bad behavior by patients. The business and retail world have taught people that they can often get better deals. Simply know what your limits are and be prepared to say yes or no.