How do you talk to patients about fees? Potential patients will periodically call the practice to ask about fees. If you simply refuse to tell them, you’ll turn the person off and have little chance of scheduling them for an appointment. The best technique is to give a range. Answering the question by saying it can range anywhere $500 to $2000 depending on the type and complexity of treatment creates curiosity on the part of the caller that often results in them scheduling an appointment.