Whenever you give a patient information, follow it up by giving the benefit. For example, if you’re closing your practice for a continuing education day, you should explain that the practice is closed for continuing education as part of its dedication to providing excellence in patient care. This is just one example of where you can use benefits all the time.
Featured vBook (video book):
Wow Every Patient! A Blueprint for Building a 5-Star Customer Service Practice
Dr. Roger Levin’s Five-Star Customer Service Video Course is now available for purchase from Levin Group. This high-impact series of 37 informative video chapters gives practice owners and their teams practical advice they can implement TODAY to WOW every patient and increase production every year. Use promo code TIP20 to get 20% off.
