Keep your team for life. In my research for a new book about long-term teams, one of the most important findings that increased team longevity was the existence of an environment of caring and compassion in the practice. A real team has a sense of caring about each other and is also compassionate when different team members have challenges.
Featured vBook (video book):
Wow Every Patient! A Blueprint for Building a 5-Star Customer Service Practice
Dr. Roger Levin’s Five-Star Customer Service Video Course is now available for purchase from Levin Group. This high-impact series of 37 informative video chapters gives practice owners and their teams practical advice they can implement TODAY to WOW every patient and increase production every year. Use promo code TIP20 to get 20% off.
