Be consistent. One leadership trait that is critically important is consistency. When you’re managing people, they find it confusing and frustrating when the leadership is inconsistent in behavior, character, or attitude.
Featured vBook (video book):
Wow Every Patient! A Blueprint for Building a 5-Star Customer Service Practice
Dr. Roger Levin’s Five-Star Customer Service Video Course is now available for purchase from Levin Group. This high-impact series of 37 informative video chapters gives practice owners and their teams practical advice they can implement TODAY to WOW every patient and increase production every year. Use promo code TIP20 to get 20% off.