Always show respect. Remember that we are not here to judge our patients. You are here to provide excellent and optimal dental care. If patients express opinions or have personalities that you do not like, simply respect the fact that they may think differently than you. Remember that everyone, regardless of their personal views, wants excellent dental care.
Featured vBook (video book):
Wow Every Patient! A Blueprint for Building a 5-Star Customer Service Practice
Dr. Roger Levin’s Five-Star Customer Service Video Course is now available for purchase from Levin Group. This high-impact series of 37 informative video chapters gives practice owners and their teams practical advice they can implement TODAY to WOW every patient and increase production every year. Use promo code TIP20 to get 20% off.