Answer questions slowly. Parents have questions, and sometimes they ask the same question in several different ways to get comfortable with the answer. Be sure to take the time to answer every question slowly and even though you’ve answered this question thousands of times always remember it is new for the parent.
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The Best 22 Minutes You’ll Spend All Day
Learn a Critical Ortho Practice-Building Concept in 22 Minutes
What can you accomplish in 22 minutes? Actually, quite a bit. This is the second in a series of orthodontic webinars designed to give you high-impact actionable information you can use to improve your practice immediately.
In This Edition: WOW Every Patient Every Time – How Customer Service Can Increase Orthodontic Referrals
Customer service is the secret sauce to achieving a highly satisfied patient base and a successful dental practice. Watch this video with your team to turbocharge your customer service.